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LIFE.net remote monitoring & diagnostics 

 

How LIFE.net remote monitoring works

 

How does LIFE.net work?

Benefits of using LIFE.net remote monitoring

An overview of the system
 

Benefits of using LIFE.net

Maximise uptime, minimise downtime & reduce costs

Example LIFE.net report

 

Reporting procedure

LIFE.net remote monitoring for diesel generators

What information will you receive as a LIFE.net customer?
 

LIFE.net for diesel generators 

Remote monitoring for generators

LIFE.net GenSys remote monitoring for multibrand UPS

 

LIFE.net for other UPS brands 

Locations of LIFE.net Watchstations

Benefit from LIFE.net now; even with non-Chloride UPS
 

Local LIFE.net Watchstations 

Map showing locations of the 26 worldwide LIFE.net Watchstations

 


How does LIFE.net work?

 

To get an independent review of the LIFE.net system read the article Tracy Edwards from Electrical & Mechanical Contractor wrote on LIFE.net. Click here to read the article, reprinted with kind permission from Electrical & Mechanical Contractor.

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Benefits of using LIFE.net

 
Remote monitoring maximises your uptime

Pre-emptive maintenance

From the local Watchstation LIFE.net engineers can view all events that have occurred over the lifetime of a UPS system. This provides a detailed account of the causes of each condition, combined with an analysis of the exact sequence of alarm conditions. This in turn allows LIFE.net engineers to track long-term performance trends and identify potential future problem areas.

LIFE.net provides an early warning of more than 150 separate parameters, allowing real-time diagnosis and a swift identification and resolution of all possible operating anomalies. The local Watchstation is permanently manned which results in timely corrective actions being made and can extend the service life of the equipment.

Superior asset management

Through comprehensive data collection and analysis, LIFE.net’s detailed reporting system provides valuable information on power and equipment trends. Over extended periods this data can be used to identify potential problems, eliminate any weak links and plan for future expansion.

 
Remote monitoring minimises your downtime

Immediate identification of problems

Should an emergency condition arise, an expert LIFE.net engineer in our dedicated 24/7 LIFE.net Watchstation undertakes an immediate analysis to determine what follow up action is required. The operator establishes personal contact with the customer’s nominated representative to agree on an appropriate course of action and an emergency site visit from a service engineer can be made if necessary.

Improved ‘first visit fix’ rates

The fault-finding function gives service engineers an accurate analysis of the customer’s problem before arriving on site, increasing "first visit fix" rates.

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LIFE.net reporting procedures

Regular power management reports and immediate and automatic generation of emergency reports provide customers with detailed and valuable information.

When subscribing to LIFE.net, you receive a regular operational status report, supplied at defined intervals via post or e-mail, containing all of the relevant information relating to the performance of your UPS.

You will also have 24/7 access to expert power management via the LIFE.net technical support desk. The report gives a comprehensive demonstration that your UPS system is operating successfully and remains under continuous remote surveillance. The report also contains a summary of all alarm events that have occurred, their frequency and duration for the entire monitoring period.

For example, if the UPS has registered 10 alarm conditions of mains supply voltage, the customer is provided with clear evidence that the UPS has intervened to provide critical load protection for their power supply.

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Remote monitoring for diesel generators, with LIFE.net for generators

The remote monitoring of generator sets extends LIFE.net’s horizons towards your entire critical power system; a system which can sometimes be highly complex and of which the UPS system is just one part. Surveillance of generators guarantees maximum power availability under the most critical of conditions and forms an essential element of Chloride’s life-long post sales support for critical power systems.

Chloride’s LIFE.net monitors the key operating parameters likely to impact the starting availability of a diesel generator engine whilst in standby mode. These include cranking battery voltage, engine block temperature and fuel tank level - the fundamental factors to keep under control in order to ensure correct start-up of the generator in the event of power loss.

LIFE.net remote monitoring guarantees continuous surveillance of customer equipment 24/7 backed by Chloride’s permanently manned UK Watchstation. Any anomalies will be identified immediately and service engineers can be dispatched to site in the shortest time possible, already equipped with the information needed to resolve the situation. 

Some of the operating parameters used by LIFE.net for a valid weekly/monthly test are:

          

Off load running
When a set is called to run,
the system monitors the following:

  • Charge alternator volts
  • Oil pressure
  • Engine speed
  • Main alternator AC volts

          

On load running
 
All of the off load parameters plus:

  • Coolant temperature
  • Generator total power
  • Ambient temperature
  • Fuel level

            

            

            

            

            

            

            

            

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Remote monitoring for non-Chloride UPS systems, with LIFE.net GenSys

A real turning point in the UPS world, LIFE.net GenSys is capable of diagnosing and monitoring multibrand UPS. By providing the integration and monitoring of all brands of UPS, LIFE GenSys enables you to delegate your full power diagnostics to Chloride.

LIFE.net GenSys monitors:

  • Input voltage (three or single-phase)
  • Battery voltage
  • Output voltage (three or single phase)
  • Output and battery current
  • Room temperature
  • Up to eight digital inputs from volt free contacts 

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